Privacy Policy

1. Introduction

CrackIt.me ("we", "us", "our") operates the website crackit.me, providing free and premium mock tests for government job exam aspirants. This privacy policy explains what information we collect, how we use it, and the choices you have.

2. Information We Collect

We collect the following types of information:

• Account information: Your name, email address, and password (encrypted) when you register
• Test data: Your test attempts, answers, scores, time spent per question, and performance analytics
• Payment information: If you purchase a premium subscription, payment is processed securely via Razorpay. We do not store your card details — Razorpay handles all payment data securely
• Contact form data: Your name, email, and message when you use the contact form
• Technical data: IP address, browser type, and usage data collected through cookies

3. How We Use Your Information

• To create and manage your account
• To store and display your test results, solutions, and performance analytics
• To process premium subscription payments and manage your subscription status
• To respond to your enquiries via the contact form
• To improve our tests, questions, and platform features
• To send important account-related notifications (e.g., subscription expiry)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Cookies

We use cookies to keep you logged in, remember your theme preference (dark/light), and secure admin access. See our Cookie Policy for details.

5. Third-Party Services

We use the following third-party services:

• Razorpay — for processing premium subscription payments. Razorpay's privacy policy applies to payment data
• Gmail SMTP — for sending OTP verification emails and contact form messages
• Cloudflare — for website security and performance

6. Data Storage

Your data is stored securely on our servers. Passwords are hashed using bcrypt. Payment data is never stored on our servers — Razorpay handles it independently.

7. Your Rights

• Access: You can view your data in your dashboard
• Modify: You can update your name, email, and password
• Delete: You can request account deletion by contacting us
• Export: You can view your attempt history in your dashboard

8. Data Retention

We retain your account data for as long as your account is active. Test attempt data for free users may be periodically cleaned up to manage storage. Premium users' data is retained for the duration of their subscription.

9. Children's Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect information from children under 18.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the updated policy on this page.

11. Contact Us

If you have questions about this privacy policy, please contact us.